Privacy policy

Last updated: September 2026.

Who is responsible?

Explore Engineering BV, Polderstraat 6, 9220 Hamme, Belgium, company number BE 1034.738.788, is responsible for processing your personal data. Questions can be sent to info@explore-engineering.be.

Which data do we process?

• Data you enter yourself in the contact form: name, company, email address, phone number and your message.
• Customer and supplier data needed for quotations, orders, planning, service reports and invoicing.
• Technical data when visiting the website, such as cookies (see our cookie policy).

What do we use them for?

• To answer your question and contact you.
• To follow up quotations, assignments, interventions and invoices.
• To comply with legal obligations, such as accounting law.

We process data on the basis of your consent, the performance of a contract, a legal obligation or our legitimate interest in properly following up our customers.

Who do we share data with?

We do not sell your data. We only share it with parties that help us deliver our services, such as our software provider (Odoo), our accounting firm and our email provider, and only as far as necessary.

How long do we keep them?

We keep contact requests as long as needed to follow up your question. Customer and invoice data are kept as long as required by law.

Your rights

You can view, correct or delete your data, and object to its use. To do so, send an email to info@explore-engineering.be. If you are not satisfied, you can contact the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be).